Delete user account

Delete Your EvolveCare Account

Thank you for using EvolveCare!
We respect your privacy and are committed to making it easy for you to manage your data.

If you wish to delete your EvolveCare account and associated data, please follow the steps below.

✅ How to Request Account Deletion

1. Email Us:
Send an email to [email protected] with the subject line: Request for Account Deletion

2. Include in Your Email:

• • • Your full name
    • The email address linked to your EvolveCare account
    • A brief note confirming you want your account deleted

3. What Happens Next:
Our team will process your request within 7 business days and will confirm once your account has been permanently deleted.

 

📦 What Data Will Be Deleted

When you request account deletion, we will delete:

• Your account profile (name, email, contact info)
• Health records or progress data stored in your profile
• App usage history tied to your account

🔒 What Data May Be Retained (for a limited time)

For legal, regulatory, or fraud prevention reasons, we may retain certain minimal data such as:

• Transaction records (kept for up to 180 days, as required by law)
• Support tickets or correspondence (kept for up to 180 days)

After this period, all retained data will be permanently deleted.

 

⚙️ Need Help?

If you have any questions, reach out to our support team at [email protected].

We’re here to help!